In light of recent updates, it is now a mandatory requirement by the government for all our valued customers to verify their PAN card numbers. This verification will be essential for any future withdrawals and situations where tax deductions might apply.
To complete the PAN verification process, kindly follow these steps:
If you are currently logged into your gaming account, click on the hamburger icon.
Navigate to the "My Account" section.
Access the "Profile" subsection.
Choose the "PAN Verification" option.
Click on "Verify PAN."
Upon clicking "Verify PAN," you will be prompted to provide your PAN card number. Kindly enter the PAN number as required and proceed by clicking "Verify."
Mandatory guidelines for verification:
Ensure that the name on the PAN card matches the name provided during KYC verification.
Use a valid 10-digit PAN number.
Avoid the use of a PAN number that is already associated with another Wowzy account.
If you encounter a technical error, it is advised to retry after a brief period.
Important note: In the event of ten unsuccessful attempts, the system will allow you to upload an image of your PAN card. This image will then be forwarded to a customer support representative for manual verification. If you have uploaded a PAN image, kindly await further instructions.
To upload your documents for verification, please follow the steps below:
Log in to your Wowzy account and click on My Account.
Click on 'Upload Document' (KYC Verification).
Select the document you wish to upload.
Upload the front and backside of the documents. (For Eg – Aadhar card).
Note: The maximum size of the document that you will upload should not exceed 5 MB.
While we don't offer cash games in Andhra Pradesh, Assam, Nagaland, Sikkim, and Telangana, we still accept documents uploaded from users residing in these states.
Our document verification process does not rely on determining the user's location from the documents.
Rest assured, we treat all users' information with the same confidentiality and adhere to our policies for data privacy and security across all regions.
Only one ID proof is allowed per Wowzy account, the platform does not permit multiple accounts for one user.
We highly value the trust our users place in us when sharing their personal documents, such as valid ID proofs. Safeguarding this trust is of utmost importance to us. The information provided by our users is solely utilized for verification purposes and is never shared with any third parties. Ensuring the security and privacy of our users' data is our top priority.
If your account is KYC verified you will be eligible for higher add cash limits and hassle-free withdrawals.
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